Refund Policy

Refund Policy

Mandhaniya Cancer Hospital is committed to delivering exceptional healthcare services and ensuring transparency in financial transactions. This Refund Policy explains the terms under which refunds are applicable for payments made to the Hospital.

ELIGIBILITY FOR REFUNDS

Refunds may be issued under the following conditions:

  1. Double Payment: If a payment is inadvertently made twice for the same service, the duplicate amount will be refunded.
  2. Service Cancellation: If a scheduled service (e.g., consultation, procedure, or treatment) is canceled by the Hospital due to unforeseen circumstances.
  3. Prepaid Services: If a User cancels a prepaid service before it is availed and no resources or time have been allocated for the service.

NON-REFUNDABLE PAYMENTS

Payments are non-refundable under the following circumstances:

  1. If the service has been rendered, including consultations, diagnostics, or treatments.
  2. If the User fails to show up for a scheduled appointment without prior cancellation notice.
  3. For administrative fees or charges related to processing, consultation booking, or medical records.

PROCESSING REFUNDS

  • Request for Refund: Users must submit a refund request by contacting us at mchringp@gmail.com or visiting the hospital’s reception.
  • Verification: The Hospital will verify the request and review the circumstances to determine eligibility for a refund.
  • Refund Timeline: Approved refunds will be processed within [7-10] business days and credited to the original payment method used.

MCH NAGPUR REFUND POLICY UPDATES :

  • This policy may be revised periodically based on management’s decisions.
  • The Refund policy applies exclusively to online payments made via the payment gateway for services provided through the website or digital application.

CONTACT FOR QUERIES

For any questions regarding this policy, please contact:
Mandhaniya Cancer Hospital
Address : NEETI GAURAV Complex, A Wing, 4th & 5th Floor,
Ramdaspeth, Adjacent to Hotel Center Point, Nagpur – 440010
Tel : 9325530752,
0712 – 2442166
Email: mchringp@gmail.com